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Bug #7

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Auto-Ticketing Failure: Investigation Needed for Booking GFS31184

Added by Mohsin Qureshi about 1 year ago.

Status:
New
Priority:
High
Assignee:
-
Category:
-
Due date:
% Done:

0%

Estimated time:

Description

Hi Amit/Vinay,
The booking GFS31184 was in the "ticketing process" status.

We waited for 30 minutes for the auto-ticketing process to complete. However, the ticket was not issued automatically. Subsequently, we attempted to issue the ticket manually and found that the French Bee Airline does not permit payment via credit card (CC). As a result, we issued the ticket using the check payment method and updated GFS accordingly.

It seems that the restriction on CC usage by the French Bee airline may have caused the auto-ticketing robot to fail.

Kindly investigate this matter, and if CC is not permitted for the French Bee airline, please update the configuration to use the check payment method to ensure smoother auto ticketing process.

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