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Bug #3924

closed

Email Sr - 2992933

Added by Obuli Raj 9 months ago. Updated 8 months ago.

Status:
Verified and Confirmed
Priority:
Normal
Assignee:
Due date:
% Done:

0%

Estimated time:
Team:
PM
Reason:
No Results
Added By:
altaf

Description

da546da1-9c92-4178-aaed-7993069367a1 - Fare rules not available


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1744702088image.png (129 KB) 1744702088image.png Obuli Raj, 15/04/2025 07:28 AM
Actions #1

Updated by Vinay jangam 9 months ago

  • Assignee changed from Vinay jangam to Aziz D admin

Please look in to Ops query

Actions #2

Updated by Aziz D admin 9 months ago

  • Assignee changed from Aziz D admin to Vinay jangam

its mini fare rule issue pls check

Actions #3

Updated by Vinay jangam 9 months ago

  • Assignee changed from Vinay jangam to Aziz D admin

Sabre mini fare rule is secondary , we are looking for CAt 16 . Can u verify from Vendor is the service activated

Actions #4

Updated by Aziz D admin 8 months ago

vinay you can directly check with their tech team , this shouldnt be parked to vendor.

Actions #5

Updated by Aziz D admin 8 months ago

  • Assignee changed from Aziz D admin to Vinay jangam
Actions #6

Updated by Vinay jangam 8 months ago

  • Assignee changed from Vinay jangam to Aziz D admin

I can't check with them directly , since it the sabre configuration not the part of Tripartite

Actions #7

Updated by Aziz D admin 8 months ago

  • Assignee changed from Aziz D admin to Vinay jangam

who is the vendor, im unable to check trace id.

Actions #8

Updated by Vinay jangam 8 months ago

  • Status changed from New to Verified and Confirmed
  • Assignee changed from Vinay jangam to Mahesh Mahesh

We have fixed the fare rules issue , in amadeus and sabre . can you re verify if any similar cases noticed please escalate.

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